There is a well-known anecdote that is related by Tom Peters about a hospital in the US that treats cancer. During a series of staff interviews, an interviewer asked the housekeeper what her job entailed. She responded, "I help to cure cancer." Somewhere in that hospital, a leader connected the dots for this individual, and made her feel that she was an integral part of the hospital's mission. Do you do that for the people who do the work in your unit or organization?
So what do you now need to do?
A leader with a generous spirit delegates not just routine work, but understands about delegating worthwhile work that becomes a gift of development and growth for someone else. How we love those leaders! These are the leaders that make us want to get out of bed in the morning and go to work to give that person the very best that we have to offer. These are the leaders who get our discretionary effort, every day.
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